A no-start does not always mean a bad battery
Describe what happens when you try to start the vehicle, any warning lights and the vehicle make and model. Dispatch can discuss jump-start assistance or whether transport to a repair shop may be needed.
Confirm replacement availability
If you think the battery needs replacement, ask dispatch about availability, fitment and pricing for your vehicle. A replacement battery is not automatically included in a jump-start request.
Vehicle-specific precautions
Follow your vehicle manufacturer’s instructions, especially for hybrid and electric vehicles. If you are unsure, ask for professional assistance rather than attempting a jump start.